Terms & Conditions

Introduction

The following terms and conditions govern your use of the One Tournament 1) the website at www.onetournament.uk (the site) 2) the booking terms of conditions of tournament bookings and 3) package bookings which include tours, accommodation and tour packages booked via www.onetournament.uk (the site)

Who we are and how to contact us

The site is owned and operated by one tournament (“we”). We are registered in England and Wales under company number 10734600 and have our registered office at 17 Knott Gardens, Fishbourne, West Sussex, PO19 3FE. We are a Community Interest Company. To contact us, please email info@onetournament.org.

1) – Website Terms and Conditions

By using our site you accept these terms

Please read these terms and conditions carefully before proceeding to use the site. By using the site, you will be taken to have read, understood and accepted these terms and conditions, and are agreeing to be bound by them, in the same way as if you had signed a printed version, and they will continue to apply every time you use the site. If you do not accept these terms and conditions, please do not use the site. We recommend that you print a copy of these for future reference.

Other terms may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our privacy policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

If you purchase items from our site, our booking terms and conditions will apply to the sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 29th February 2024.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our user’s needs and our business priorities. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend withdraw or restrict the availability of all or any part of our site for business or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and other applicable terms and conditions and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions in these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@onetournament.org.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users please contact us at info@onetournament.org.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user;

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our booking terms and conditions.

If you are a business user: we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user: please note that we only provide our site for your domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site on any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of the content on our site other than that set out above, please contact info@onetournament.org.

Governing law and jurisdiction

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

2. Tournament Booking Terms

Terms & Conditions – Small-Sided Football Tournament specific

The representative booking a team into One Tournament events must be over 18 years of age.

Bookings need to be made via our booking page using the booking cart that can be accessed on the One Tournament website.

After registering for one of our events, you will receive an automated confirmation that your booking has been received. Please contact us by email at info@onetournament.org if you have not received confirmation of your team’s entry within 72 hours of making your booking.

Team registration is only fully confirmed once full payment has been received.

All reservations are accepted subject to the following conditions of One Tournament events

Cancellation / Liability

By One Tournament CIC:

One Tournament reserves the right to withdraw at any time any feature as listed in the ‘tournament details’ on our website/literature

In the unlikely event that One Tournament has cause to postpone an event, then an alternative tournament date will be provided. If the client cannot attend the new date then they may transfer their entry to a future tournament.

In the unlikely event that a tournament needs to be cancelled on the day due to unforeseen and adverse weather conditions, One Tournament will not be accountable in this situation and no refunds will be made.

One Tournament will always seek to make alternative arrangements to conclude tournaments in the unlikely event that events are cancelled due to unforeseen or adverse weather but this might not always be possible.

We reserve the right to cancel any tournament/event up to 2 weeks before if the numbers enrolled have not met the minimum requirement. In this case, teams will be offered a transfer to a suitable alternative event.

One Tournament reserves the right to merge two age groups in the case that there are not sufficient entries to hold two separate competitions. Teams will be notified of this change. No team will ever play a team more than one year above (as per FA rules).

By the client(s):

Team/Club Cancellation

If a team decides to cancel after a booking has been made we will provide a full refund up to 7 days from when the payment was received, and a 10% chargeback fee will be deducted from any payments made.

If you need to cancel your Team/Club Registration at One Tournament event after 7 days of booking, the individual who made the booking must email info@onetournament.org to notify One Tournament that the Team/Club is withdrawing from the tournament.

Team/Club deposit or entry fees that have been paid will not be refunded to Teams/Clubs who cancel their entry.

Please note that all deposits are non-refundable.

If you book a tournament that holds a paid space it prevents other teams from booking this space and for this reason, no refund will be offered.

If for whatever reason we can not get the tournament FA affiliated the tournament will run unaffiliated.

Payment

All payments for One Tournament Events are to be in the form of BACS, cheques, bank transfers, and credit or debit cards. All cheques are to be made payable to One Tournament CIC.

Any payments made in error through our website will be refunded – minus a 10% or £25 administration fee which we pass on from our payment processor.

Any cheques that are returned unpaid or that are represented will incur a £25 administration fee.

If for any reason you are struggling to make a payment for One Tournament Events contact us by email info@onetournament.org or call 01243 90 80 44.

Insurance

One Tournament maintains insurance coverage for public liability up to £1 million and employer’s liability up to £5 million. This insurance provides protection against potential claims arising from third-party injuries or property damage during our events. By participating in our tournaments, participants acknowledge the existence and limitations of this insurance coverage.

Participants are strongly advised to procure accidental injury insurance to cover any potential player-to-player injuries during our tournaments. One Tournament shall not be liable for any injuries sustained by participants, except in cases of gross negligence demonstrated by a member of the One Tournament staff. By participating in our tournaments, players and teams acknowledge and accept this limitation of liability.

This revised statement clarifies the responsibility of participants to obtain insurance coverage for injuries and specifies the circumstances under which One Tournament may be held liable.

Acceptance of conditions

When entering and paying for your team’s tournament entry, you are reminded that you have accepted these conditions on behalf of everyone in your group. You are therefore required to abide by all the conditions in this document.

All teams attending One Tournament affiliated tournaments must be affiliated with a County, Area or School Football Association. Some festivals and experience tournaments we provide don’t require your club to be affiliated, it’s your responsibility to seek clarification. Please contact One Tournament Events before booking if you have any questions regarding the eligibility of your team(s).

Following FA rules, boys who are currently registered with an FA Premier League or Football League Academy playing U9 and above, and girls who are registered with Premier League or Football League Academy academies Clubs and playing U12 and above, are not permitted to participate in One Tournament Nationals and The One. Please contact One Tournament Events before booking if you have any questions regarding the eligibility of your players.

All teams will be required to complete a Team Registration Form prior to playing which includes the full name and date of birth of each player to be registered for One Tournament. On request, these forms will be verified by your club secretary to confirm that all details are correct. The One Tournament committee will retain a copy of this form if it should be necessary to follow up a query about a player’s age. Teams are also required to bring either league registration documents or appropriate identification (copy of passport or birth certificate) for all players to the tournament as proof of age.

Where we need to collect personal data to fulfil our responsibilities and a participant fails to provide that data, we may not be able to honour or administer their participation in football. No refunds will be offered unless by our 7-day booking refund policy.

Event Disclaimer

One Tournament strives to ensure the provision of all services, amenities, and football tournament events without omission.

However, the company cannot be held responsible if any service amenity is not provided or if football matches are cancelled due to inclement weather or any other unforeseen circumstances.

One Tournament assumes no liability for any loss, damage, or theft of possessions belonging to teams or individuals.

All guests are expected to abide by the rules and conditions set forth by the individual establishments associated with the event booking.

In the rare event of theft, criminal acts, vandalism, or violence, law enforcement authorities will be immediately notified and involved.

In case of any damages occurring, the responsible party, typically the group leader, shall be held liable for full restitution.

Should it become necessary to cancel the event for any reason, participants will be promptly notified via written communication, email, or telephone.

Video Footage & Photographs

Video footage and photographs may be taken during tournaments for promotional purposes, photo souvenirs and for our tournament records.

All teams will be asked about photo consent for all of their players before attending One Tournament events. This will need to be confirmed at least 1 week before the tournament takes place.

If a young person cannot be photographed, team managers should write to One Tournament to inform us who should be excluded from any photographs and/or filming at least 14 days before the event.

Team Managers will also need to notify One Tournament on the day of the event with details of who cannot be photographed. This player will be provided with an identification badge/wristband/sticker that the young person will need to wear on the day to ensure they are not included in any promotional materials

The representative booking a team into One Tournament events must be over 18 years of age.

Bookings need to be made via our booking page using the booking cart that can be accessed on the One Tournament website.

Team registration is only fully confirmed once full payment has been received.

All reservations are accepted subject to the following conditions of One Tournament events

3. Hotel and Accommodation Bookings

Bed & breakfast terms and conditions when booking; Warwick University Training Limited

Upon making a booking, the terms and conditions of both the customer and Warwick University Training Limited (Warwick Conferences) shall apply. Please find the details below

You may cancel your reservation with a 10% admin fee until 61 days day prior to arrival.
After this period, please note that you will be charged a cancellation fee equal to the first night of your booking (accommodation & breakfast).
Please note that a change in the length of your reservation may result in an alteration in the rate.
Warwick Conferences may transfer bookings between venues on campus or, in extreme circumstances, out book to local hotels at no additional cost.
Check-in time is from 3 pm on the day of arrival and check-out time is before 10 am on the day of departure.
Please note that if you are making a Bed & Breakfast booking to attend One Tournament then by making a booking you are giving consent to One Tournament to to share your details with the Warwick Conferences for the sole purpose of delivering this event.

Pre-Authorisation Statement

Bookings made via us One Tournament with Warwick University Training Limited.

All guests must present a payment card in their name for pre-authorisation at check-in. The Venue will process the card for pre-authorisation which will result in an amount being held in the account associated with your payment card. The total amount held will cover the full accommodation cost plus £50 for any additional expense items incurred during your stay. The Receptionist checking you in will explain this process clearly. No money is taken from your card, however, the amount held may show as a pending transaction.

The authorisation of your card will last the length of your stay and it may take up to seven days after the date of your departure for any held funds to be released by your bank. If you have any questions about the pre-authorisation process, please ask at Reception. For the avoidance of doubt, you will remain liable for any expense items incurred more than the £50 sum held, via the pre-authorisation process, and Warwick Conferences reserves the right to pursue you for any sums incurred during your stay.

Further details on your terms and conditions with Warwick University Training Limited can be found here.

Tour Packages – Uk Based or Abroad

A package booked is where a group or individuals have booked accommodation, food, 3rd party excursions or transport via the site ( www.onetournament.uk) All customers who have paid their first payment for a One Tournament Tour or Package agree to the terms and conditions below.

Definitions:

“Group” or “you” means the organisation or entity entering into this agreement which is ultimately responsible for the behaviour of the Travellers.

“One Tournament” means One Tournament CIC

“Traveller” means any person, fee-paying or not, who attends or is going to attend a One Tournament Tour Package for any period of time.

“One Tournament Representative” is any person employed or engaged by One Tournament to provide a service during a Tour. This includes One Tournament directors and photographers.

“Tour” means any trip, package or excursion, however long or short, that One Tournament has been engaged to provide to the Group. This includes complimentary Tours.

Itinerary Confirmation:

One Tournament has customised an itinerary that has been provided to you previously as a sample itinerary for your group. Although One Tournament will endeavour to provide a Tour in accordance with the itinerary as far as practicable, this itinerary is indicative only and remains subject to modification and change by One Tournament at its sole discretion in order to enhance the experience of the Travelers.

The final detailed itinerary will be mailed to you 7 days prior to your departure. One Tournament may cancel a programme due to insufficient enrolment, unforeseen operational difficulties, lack of projected availability or any other reason at its sole discretion. The final itinerary is not flexible and the cancellation of activities by the group leader (or member of the Group) may result in additional costs being incurred by the Group.

If a trip is voluntarily cancelled by One Tournament prior to the commencement of that trip (except in circumstances where One Tournament has to cancel such tour as a result of your actions), a full refund will be made to you within four weeks of the cancellation date.

One Tournament reserves the right to make changes in fees, itinerary, accommodation and activities if considered necessary or appropriate and such changes shall not constitute grounds for withdrawal from a Tour or cancellation with a refund.

In addition, One Tournament shall not be responsible for additional costs which are incurred as a result of changes to the itinerary requested by the Group (including, without limitation, changes to flight times) and such costs shall be borne by the Group. However, One Tournament will seek to accommodate any changes to the itinerary requested by the Group and minimise the cost of such changes where possible.

Responsibility and change of circumstances:

One Tournament has taken all reasonable steps to ensure that the suppliers contracted to provide services during your trip are reliable and maintain high standards in accordance with those of One Tournament. If unforeseen conditions beyond the reasonable control of One Tournament or the relevant supplier necessitate changes (for example, a change in the kickoff time of any football match/tournament), One Tournament reserves the right to make changes to the itineraries and substitute the best alternative available. Any additional costs incurred as a result of such changes shall be borne by the Group (and not, for the avoidance of doubt, by One Tournament).

Please note that the kick-off time of fixtures may be changed from time to time by the relevant association for a variety of reasons. In the event that the kick-off time of your chosen match is changed but the match still takes place anytime over the chosen weekend (for example, if the game is moved from 3pm on the Saturday of the Tour to 4pm on the Sunday) you are still obliged to attend that match even though this may result in the Group leaving for or returning from the Tour earlier or later than originally planned. In the event that the chosen match is moved, One Tournament will liaise with you with a view to finding an alternative fixture (whether on the originally chosen weekend or on a different weekend depending on availability).

In the event of a sporting event or fixture being deemed unplayable due to weather conditions, every attempt will be made to reschedule the game(s) at a later date in the Tour. However, One Tournament shall not be held responsible for the cancellation of games organised by a third party and shall not be responsible for any additional costs incurred as a result of such cancellation.

Although One Tournament shall from time to time organise, book and arrange accommodation, dining services, transportation and other services on behalf of the traveller, One Tournament shall in no circumstances whatsoever be responsible for any damage, expense, inconvenience or cost of any nature caused by delayed or cancelled transportation services, changes of schedules or bookings or conditions or services which are beyond the reasonable control of One Tournament or its suppliers.

Any additional costs incurred as a result of such changes shall be borne by the Group (and not, for the avoidance of doubt, by One Tournament). In particular, for the avoidance of doubt, One Tournament shall in no circumstances be responsible or liable for the cost of alternative transportation or accommodation, which may be required in the event that the intended transportation or accommodation is cancelled, delayed or otherwise unavailable.

Except where these terms and conditions expressly state otherwise, One Tournament will not pay any compensation, damages, expenses, costs, losses or any other amount of any description or otherwise accept responsibility for any loss or damage (including, as far as legally permissible, death or personal injury) as a result of circumstances or an event beyond its reasonable control. Such circumstances will include, but shall not be limited to, bad weather, industrial action, terrorism or particularly severe traffic. References in these conditions to ‘exceptional circumstances’ mean such circumstances.

Force Majeure

In the event that either Party is unable to fulfil its obligations under this Agreement due to Force Majeure, including but not limited to acts of God, natural disasters, war, government actions, strikes, or other unforeseeable circumstances beyond the reasonable control of the affected Party, the affected Party shall be excused from performance to the extent of such prevention or delay.

The affected Party agrees to promptly notify the other Party of the Force Majeure event and take all reasonable steps to mitigate its effects. The affected Party shall make diligent efforts to resume performance as soon as practicable following the cessation of the Force Majeure event.

Once the Force Majeure event has ceased, both Parties agree to use their best efforts to promptly resume the performance of their respective obligations under this Agreement.

Changes to Group Size:

Prices stated in this document are based on a certain number of travellers, also stated in the document. Should the number of travellers decrease below a certain threshold this will result in an increase in price for the remaining travellers in order to cover the fixed costs which are to be shared among the group. The relevant thresholds will be confirmed either in this document or an accompanying fee payment schedule.

One Tournament Tour Director:

For Tour bookings, One Tournament will provide at least one fully qualified and experienced Tour Director to accompany each group that travels with One Tournament. One Tournament Tour Director shall deal with and coordinate group logistics for the duration of the Tour and will be the first point of contact for dealing with all suppliers/service providers. The Tour Directors shall not be responsible for the behaviour of the individual Travellers; this lies with the Group leader and associated teachers, coaches or parents. The Tour Directors will have experience in dealing with large groups of children and coordinating Tour operations.

Accommodation/Meals:

All Travellers will be placed in single/double/triple/family rooms when staying in hotels or apartments during the Tour. Rooming for adults is based on twin occupancy and any single rooms will incur a single room supplement fee, which will be added to your invoice. This single-room supplement fee applies to any free places as well. All such rooming requests must be received no later than 60 days prior to departure. One Tournament arranges the room only and will not be liable for any further fees such as WIFI, room service or damages.

One Tournament typically provides three meals a day. If your group departs early in the morning they will be encouraged to eat breakfast AND bring a packed lunch. Please refer to your specialised itinerary for details concerning your specific Tour.

Travel Insurance Coverage:

This revised statement clarifies the responsibility of participants to obtain insurance coverage for injuries and specifies the circumstances under which One Tournament may be held liable.

Losses and Damage:

One Tournament takes no responsibility for any personal loss of property or damage to any customer property during a Tour. It is the Travellers’ own responsibility to look after their personal belongings and/or obtain appropriate insurance.

Behaviour:

If your behaviour or the behaviour of any group member or the group as a whole is such that, in One Tournaments’ opinion or the opinion of its suppliers, it may be considered to be disruptive or dangerous or in breach of any applicable local laws or if you, any other group member or the group as a whole, appear unfit to travel or partake in activities (whether by virtue of incapacity through drugs or alcohol or otherwise), One Tournament reserve the right, in their own absolute discretion or that of any supplier, to terminate immediately the provision of Tour arrangements for the individual person or the group as a whole. This will include any return travel arrangements and in this event, neither One Tournament nor their suppliers shall be liable for any compensation, refund or reimbursement of expenses.

Additionally, One Tournament reserves the right to cancel or terminate the Tour without refund, compensation or reimbursement of expenses where (i) you have failed to disclose all material facts that are required by the booking form and the booking conditions or (ii) you have made a materially false statement on the booking form or (iii) persons other than group members are found in occupancy of the accommodation or (iv) the behaviour of the Group is such that the One Tournament Tour Director believes it is unsafe or inappropriate to continue with the Tour.

Health & Safety:

The resorts and venues used and attended by One Tournament have a legal obligation to adhere to and enforce applicable Health & Safety legislation. For this reason, not all facilities will necessarily be available to all Travellers. For example, there may be height restrictions on some rides at theme parks, or age restrictions governing the use of swimming pools in the absence of adult supervision. Please note, it is the requirements and standards of the country in which any services are provided, which apply to the Tour and not those of the UK.

All Travellers should have the necessary medical information and supplies with them during their trip (i.e. medical instructions, list of allergies, health problems, inhalers). Medical disbursement should be discussed and agreed upon by the Group prior to travel and the responsibility for maintaining and administering prescriptions lies with the Group leader. Any special dietary needs should also be advised to One Tournament at least 60 days prior to departure.

Website Accuracy:

One Tournament provides no guarantee as to the accuracy of the information contained on its website www.onetournament.uk One Tournament regularly checks and reviews price information displayed on their websites but notes whilst every effort is made to ensure the accuracy of all information and prices displayed on their website, such information may not be fully up to date.

Permission to Photograph or Video recorded:

Throughout the trip, One Tournament may photograph or video image Tour participants, often without the knowledge of the Travellers, for example, action footage and photographs during training sessions. If participants do not wish to appear in photograph or videotape, please notify One Tournament in writing indicating to which extent you deny such reproduction. It is assumed that parents and guardians consent to their child being photographed or video recorded for the purposes of the Tour or One Tournament advertising or marketing material, by any One Tournament representative unless notification is received. One Tournament expects the school/club/group to notify parents of this clause during the school’s/club/group’s normal procedures for obtaining parental approval for extra-curricular activities. One Tournament reserves the right to publish all photographs on their website but are happy to withdraw any photographs upon specific request from parents or teachers.

Risk Assessments:

One Tournament risk assessments for all known venues that Travellers will be attending on their Tour. One Tournament is not responsible for completing any internal risk assessments schools/clubs/groups may be required to complete but will assist in the completion of these and are happy to provide copies of their own risk assessments. Risk Assessments for all venues/experiences, as well as coach travel, can be emailed to the group leader in advance of the Tour on request.

Laws and jurisdiction:

This contract is subject to English Law which also covers any dispute, claim, or other matter that arises between the parties. Both parties also agree that any dispute, claim, or other matter of any description which arises between them must be dealt with by the Courts of England only.

Registration and Payment Terms:

A registration will be considered binding on both parties upon receipt of this Tours Terms & Conditions / Registration Document and deposit payment received by One Tournament for each traveller. Following receipt of your registration and deposit, you, the Group Leader and One Tournament shall work together to carry out the obligations as listed in our specific itinerary supplied to your group and in accordance with the terms listed in this ‘Tours Terms & Conditions / Registration Document’.

All Travellers are requested to follow the payment plan provided to the group with the final balance paid no later 60 days prior to departure and One Tournament reserves the right to amend or cancel a Tour in the event that the final balance is not paid prior to such deadline. Please refer to your One Tournament Tour Itinerary for final pricing.

Please note in all circumstances, the initial group registration fee paid is non-refundable (even in the event of cancellation for any reason). The registration fee does secure the opportunity for the team or school to travel (all of our tours and events have limited available slots) and the services of a dedicated One Tournament contact to work with you on the quoting process.

Payment Plan:

Note the payment plan on your club/groups One Tournament package tour should be collected by the school/club/group leader and sent to One Tournament via BACS as one payment, deposit payment of 40% can be made via the website and a second payment can be collected via payment link from the the website www.onetournament.uk via bank transfer. We will never call to collect payment over the phone.

Packages Cancellation Policy:

Written notification of cancellation must be received by One Tournament if a Traveller wishes to cancel their place on a Tour/Package at any time. In the event of such cancellation:

All deposits are non-refundable.
Cancellations received 90 days or more prior to departure will result in a 50% refund of the amount paid (excluding the deposit) by the Traveller to One Tournament as at the date on which notification of the cancellation is received by One Tournament.

 Cancellations less than 90 days prior to departure will result in no refund*

*If a suitable replacement is found by the Group Leader, it may be possible to substitute one Traveller for another. Any additional costs incurred as a result of such changes shall be borne by the Group (and not, for the avoidance of doubt, by One Tournament).

Trip Approval

If an organisation is required to seek approval from a governing body or education authority, this should be done as early as possible. In the event that the trip is cancelled because approval has not been granted, One Tournament will not be held in any way liable, and no refunds will be given.
If, for whatever reason, there are outstanding payments at the time that the trip is cancelled, all fees due at that point in time must still be paid, in full, by the Group to One Tournament.

Visa Requirements:

It shall be the responsibility of the Group and each Traveller to ensure that each Traveller has obtained any visas and/or other documentation required to travel in connection with a Tour. Although One Tournament may from time to time advise the Group as to the type of visas which may be required and provide documentation to assist with an application (for example, documentation containing flight or accommodation details), it shall be the responsibility of the Group and each Traveller to ensure that the correct applications are fully and accurately completed and submitted in a timeous manner.

In no circumstances whatsoever shall One Tournament be liable for any costs or loss incurred by the Group and/or a Traveller as a result of a visa application being refused or delayed or in the event that a Traveller is unable to travel because he does not hold the correct documentation. In the event that a family considers there to be a risk that their child’s visa application (or equivalent documentation) may not be accepted or processed in time, One Tournament urges the family to contact the relevant embassy in advance of confirming the child’s place on a Tour and to inform the Group and One Tournament of the position as early as possible.